Returns & Exchanges

At Ellis Mfg. Co., we stand behind the quality of our products and offer a 30-day return window for items in their original condition. If you are not completely satisfied with your purchase, we are committed to making the return process as simple and efficient as possible.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to enter your order number and email address to start the request.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and components are included to qualify for a full refund.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects the item, your refund will be processed to your original payment method within 5-7 business days.