Returns & Exchanges
At Ellis Mfg. Co., we stand behind the quality of our products and offer a 30-day return window for items in their original condition. If you are not completely satisfied with your purchase, we are committed to making the return process as simple and efficient as possible.
Return Process
- 1.Initiate Your Return
Log into your account or use our guest portal to enter your order number and email address to start the request.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and components are included to qualify for a full refund.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse receives and inspects the item, your refund will be processed to your original payment method within 5-7 business days.
